What should I do if my cup is missing a caterpillar? Arah October 04, 2021 20:30 Updated If your cup only contains 3 or 4 caterpillars, please reach out to firstname.lastname@example.org within three days of receiving your order, with your order number and a photo of your cup. Related articles What should I do if a chrysalis falls? When is the best time of year to raise butterflies? Why should I release my butterflies after a few days? Can I open my Cup of Caterpillars™ What do butterflies eat? Comments 0 comments Please sign in to leave a comment.