What do I do if I can't login to my Insect Lore account? Arah February 19, 2021 19:56 If you are having trouble logging in to your account, go to our login page and click "forgot your password". We will send you an email to reset your password. Related articles When should I order caterpillars to release for Easter? How do I contact Insect Lore? Should I release my butterflies if it's raining? What should I do during the chrysalis stage? Why is my voucher not working? Comments 0 comments Please sign in to leave a comment.